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IT Support Dashboard — Black Sheep Restaurants
Recent Tickets
| ID | Subject | SLA | Age | Category | Priority | Status | Location | Date |
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Tickets
| ID | Subject | SLA | Age | Category | Priority | Status | Location | Technician | Submitted By | Created | Completed |
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Asset Management
| Asset ID | Name | Type | Serial | Manufacturer | Model | Vendor | Purchase Date | Cost (HKD) | Warranty | Last Service | Assigned To | Location | Condition | Created | Recorded By | Last Audit | Notes |
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User Management
| Name | Role | Cluster | Restaurant | Status | Last Login |
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Reports & Analytics
Ticket Report
Filter and export ticket data to PDF or Excel
Asset Report
Filter and export asset inventory
Summary Charts
Manage Fields
Locations
Ticket Statuses
Categories
Custom Ticket Fields
| Label | Type | Required | Options |
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Custom Asset Fields
| Label | Type | Required | Options |
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Settings
Email Configuration
This is shown as the sender. For Gmail/Yahoo it must match your login email.
Used in email links. Set to your server's address when deployed.
Microsoft 365 — Azure App Registration
Requires an Azure App Registration with Mail.Send permission and admin consent.
See the M365 Setup Guide in the sidebar for step-by-step instructions.
Test Email Server
Save first, then send a test email to verify your configuration.
Click any variable tag to copy it. Variables are replaced with real values when emails are sent.